Glamping Terms & Conditions:

As this experience includes accommodation provided by Hush Hush Glamping, you are also agreeing to Hush Hush Glamping's terms and conditions, as set out here. 

​

​Payment:

A non-refundable 50% deposit payment is required to confirm your booking. The remaining 50% balance payment will be due 4 weeks before your stay. These payments will be paid to our sister business, Fostings Farm, trading as Fostings Alpacas. If balance payment is not completed within 24 hours of the due date, your booking will be cancelled and your deposit retained. 

​​

​Cancellation:
Once a booking is made, any deposit paid is non-refundable. You may request to cancel your experience stay if we receive at least 4 weeks’ notice before your arrival date; the deposit payment will remain non-refundable. Cancelation requests within 4 weeks of the arrival date are not eligible for any refund. Bookings made within 4 weeks of arrival are non-refundable. There is no ‘cooling off’ period, so please ensure you are certain about your booking before confirming. All cancellation requests must be sent via email to alice@fostingsalpacas.co.uk. A cancellation is not confirmed until you receive a written response from us. Fostings Alpacas and Hush Hush Glamping reserves the right to cancel bookings at any time, with or without reason.

​​

Pregnant Guests: 

For the safety of both mother and baby, anyone who is pregnant, trying to conceive, or has a partner who is expecting should not take part in the lambing experience and is advised not to stay on the farm. Please do not book this experience if there is any chance you may be pregnant, as deposits and balance payments are non-refundable.​​

​

Allergies

Please be aware that allergens may be present during your visit. It’s your responsibility to be aware of any allergies within your group and plan appropriately. Possible allergens include (but are not limited to) dust, straw, hay, sheep, alpacas and cats.

​

​Age Requirement: 

All persons staying and participating must be aged 16 years or older. ​

​​​

Children 

This is an adults-only experience and stay. No persons under the age of 16 years, including babies, infants, and children, are permitted to stay or take part in the experience. Any participants found violating this policy will be required to leave immediately. No refunds will be issued, and additional costs may be charged where applicable.

​

Additional Persons

The experience covers all guests booked into your accommodation. To ensure the well-being and welfare of the sheep and the quality of the experience, the group sizes are kept small; therefore we do not allow additional bystanders on the experience.

​

Dogs

Dogs are not permitted in the accommodation or at the experience. 

​

Your Induction and Health & Safety Briefing

Before beginning your experience, you must partake in a 15 minute induction, which will include an important Health & Safety briefing, at one of the designated times on your arrival day. Please note that you will not be allowed access to the shed until AFTER you have participated in a briefing, so it is important that you make one of the time slots on the Friday. 

​

Food & Drink

No food or drink is allowed in the shed. Light refreshments at coffee time are provided, but you will need to bring food for all your meals during your stay. 

​​

Hand Washing

Toilet and hand-washing facilities are available on site. Please wash your hands regularly throughout the day, especially before and after using the toilet and before eating or drinking. 

​

Zoonoses

Sheep and other animals can carry Zoonotic diseases (diseases that can pass between animals and humans, such as ringworm), so participants accept that they touch the animals entirely at their own risk.

​

Fingernails

If you’d like to get involved, please make sure your fingernails are short and neatly trimmed. We reserve the right to limit participation if necessary, to ensure the sheep’s welfare is always protected.

​

Jewellery 

For your own safety and for the safety of the animals, jewellery is not permitted (this included rings, bracelets, watches, necklaces, earrings, facial piercings). We reserve the right to limit participation if necessary, to ensure the sheep’s welfare is always protected.

​

Witnessing a birth

We have scheduled the experience dates to give you the best chance of witnessing a birth, but this can’t be guaranteed - Mother Nature has her own schedule, and it all depends on how much time you spend in the shed and a touch of good timing.

​

Photos and videos

We may take photos and videos during your experience. By booking, you’re giving your consent for this in advance. We’ll share any images with you as a keepsake of your time with us. If you’d prefer not to be photographed, just let us know.​

​​

Risks

Your stay and experience take place on a working farm, where machinery may be in use. Please ensure that everyone in your party is aware of this and takes care to keep clear of machinery to avoid injury. For your safety, participants must follow the instructions of your experience leaders (Alice & Kevin) and adhere to all farm rules at all times.

​​

Insurance 

We hold Public Liability Insurance but we request that you hold your own personal accident and cancellation insurance. We recommend that you take out personal insurance for the unlikely event that you break down, have traffic delays, suffer from illness or are prevented in any other way from attending your experience. 

​

Weather

Experiences will go ahead regardless of the weather and will not be rescheduled. If snow is forecast, we can arrange to collect you from the village hall. We will not travel further out than Kinnerton Village Hall (LD82PE) to collect you. As above, we recommend that you take out personal insurance for the unlikely event that you are prevented in any way from attending your experience. ​​​

​